{"id":678,"date":"2026-04-12T19:08:58","date_gmt":"2026-04-12T19:08:58","guid":{"rendered":"https:\/\/klaaskoda.ee\/uncategorized-et\/one-warranty-full-solution\/"},"modified":"2026-04-12T19:08:58","modified_gmt":"2026-04-12T19:08:58","slug":"one-warranty-full-solution","status":"publish","type":"post","link":"https:\/\/klaaskoda.ee\/en\/blogi\/one-warranty-full-solution\/","title":{"rendered":"Why one warranty is better than two"},"content":{"rendered":"

Imagine this: you had a new terrace built by one company and ordered terrace glazing from another. Both gave you a warranty. That sounds solid \u2014 even a double warranty!<\/p>\n

But in reality you have zero warranty.<\/p>\n

How a “double warranty” falls apart<\/h2>\n

Six months after installation you notice that the terrace glazing jams in the closed position. It no longer opens smoothly.<\/p>\n

You call the glazing company. They come out, take a look and say: “Your structure has moved. Our glass and profiles are fine \u2014 the problem is with the substrate. That is not covered by our warranty.”<\/p>\n

You call the builder. He says: “We built the terrace the way we always do. Nobody told us the glass system requires some \u00b12 mm tolerance. That is the glazing company’s problem \u2014 they should have given us the right specifications.”<\/p>\n

Neither party takes responsibility. Each has their own logic. And you pay for the repair yourself.<\/p>\n

Why this happens so often<\/h2>\n

There is a technical reason for this. Manufacturers of glass solutions \u2014 including Malmerk Klaasium \u2014 are not responsible for the structure onto which the glazing is installed. This is stated in every manufacturer’s terms and conditions. And it is logical \u2014 the glazing company cannot be held responsible for someone else’s building work.<\/p>\n

At the same time, glass solutions are extremely sensitive to structural stability:<\/p>\n